Draft a reply to a frustrated customer
An empathetic, specific reply that acknowledges the problem and says exactly what happens next.
3 Train · Use-case library
AI use cases by team
Specific tasks people already do every week, written up so anyone can try them with the AI assistant their company has approved: a prompt to start from, what to check, and what not to paste in.
44 tasks across 9 teams
First-pass review of an NDA against your playbook
Compare an incoming NDA to your standard positions and list the clauses that need a lawyer's attention.
Prepare for a discovery call from public information
Turn a prospect's website, annual report and job ads into a one-page brief and five questions worth asking.
Pressure-test a strategy paper before the board sees it
Ask for the hardest questions a sceptical board member would ask, and where the argument is weakest.
Repurpose a long article into social posts
Turn one blog post or report into a handful of short posts that each make one point.
Rewrite a job advert to be clearer and more inclusive
Cut jargon, separate must-haves from nice-to-haves, and flag wording that puts people off applying.
Turn meeting notes into actions and owners
From rough notes or a transcript to a short list of decisions and actions, each with an owner and date.
Write a standard operating procedure from a screen recording transcript
Record someone doing the process while talking it through, then turn the transcript into a numbered SOP.
Write variance commentary for the monthly management accounts
Turn a table of budget-versus-actual variances and your notes into clear commentary for budget holders.
Draft a supplier comparison from three quotes
Line up three quotes on the same criteria, with gaps and questions to go back to suppliers with.
Draft structured interview questions from a job description
Competency-based questions with what a strong answer looks like, so every candidate gets the same interview.
Explain a contract clause in plain English
Help a non-lawyer colleague understand what a clause means for them, before they ask legal.
Explain a spreadsheet formula someone else built
Get a plain-English explanation of a nested formula, and a simpler version if there is one.
Summarise a long document for a decision
Get the decision-relevant points out of a long report, with page references so you can check.
Summarise a sales call into CRM notes
Turn a call transcript into the fields your CRM actually asks for, with next steps and owners.
Turn a week of updates into a one-page summary for your manager
Collate scattered team updates into what's done, what's at risk, and what you need.
Turn resolved tickets into a help article
When the same question keeps coming in, draft a help-centre article from the best answers.
Write a creative brief from a messy request
Turn an email thread asking for "a campaign" into a one-page brief with the questions it doesn't answer.
Answer policy questions from your staff handbook
Draft replies to routine "what's the policy on..." questions, quoting the handbook section.
Draft a follow-up email after a demo
A short, specific follow-up that recaps what the prospect cared about, not what you showed.
Draft a polite chaser for an overdue invoice
Firm, friendly reminders in three escalating tones, ready to adapt.
Draft a privacy notice section for a new data use
A first draft of the new section of a privacy notice, in plain language, for legal review.
Generate headline and subject line variations to test
Ten distinct angles for a headline or email subject line, so your A/B test compares ideas, not synonyms.
Prepare for a difficult conversation
Plan the opening, the key message and likely reactions for a hard one-to-one.
Rewrite an email to be shorter and clearer
Cut an email in half and put the ask in the first line.
Tag and summarise a week of tickets by theme
Group a week's ticket subjects into themes for the product team, with examples.
Turn an incident timeline into a blameless post-incident review
Structure a messy incident timeline into a review focused on causes and fixes, not blame.
Build a clause comparison table across several contracts
Compare how one clause (e.g. liability caps) is worded across a set of agreements.
Build a first-week onboarding plan for a new starter
A day-by-day plan for a new starter's first week, tailored to their role and team.
Create a checklist from a long process document
Turn a ten-page process document into a one-page checklist people will actually use.
Draft an all-hands update on a change in direction
Explain what's changing, why, and what it means for people, in plain language with no spin.
Get feedback on a draft before you share it
Ask for specific criticism from the perspective of the person who'll read it.
Summarise customer interviews into messaging insights
Find the words customers use for their problem, across several interview transcripts.
Turn a long RFP into a requirements checklist
Pull every requirement, deadline and format rule out of a tender document into a table you can assign.
Turn an expense policy into a one-page FAQ
The ten questions people actually ask about expenses, answered from your policy with section references.
Write a macro for a common request
A reusable reply template with placeholders, covering the variations agents actually see.
Check a supplier contract summary for payment terms and renewal dates
Pull payment terms, notice periods, renewal dates and price-change clauses from a supplier agreement.
Check copy against your brand style guide
A first-pass check of a draft against your style rules, with each issue explained.
Draft a clear change announcement for a process change
Explain what's changing, why, what people need to do and by when, in under 200 words.
Learn an unfamiliar topic before a meeting
A short explainer on a topic you need to understand by Thursday, with the questions worth asking.
Practise objection handling with a role-play
Rehearse the three objections you hear most, with an assistant playing a sceptical buyer.
Summarise themes from engagement survey comments
Group hundreds of free-text survey comments into themes, with counts and representative quotes.
Translate a customer reply and check the tone
Translate a reply into the customer's language and back, so you can check nothing changed.
Write a first draft of a one-page workflow guide
Turn how you do a task with AI into a one-page guide a colleague can follow.
Not sure which ones your people need?
Run eight discovery conversations first. The Discovery kit classifies what's blocking each person and pulls out the workflows worth starting with.